https://gloorproductdesign.com/home-public daily 1.0 2026-03-02 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253823421-7S9BFXI94ABIJSWF4THY/testtile_01.png Home https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473710561160-VDU4A8DUOP2HHNWSWQJN/solid-ecae6b-2500x1667.jpg Home - Latest News Read our Blog → https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/bb2efaef-c997-4b57-a3c5-b8796944c31d/bg_art_bigboat_04.png Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/705152bb-c969-4365-9c6d-f896cdaec9ab/bg_art_thoughtfuldoc_02.png Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/0dbb6bdf-2115-4531-a00c-1bcfc78e2335/bg_art_fintech_14.png Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253766726-9KU0CKA0547NJIZJ9IY0/portrait_erikgloor_2018_04.png Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253771453-OSGP90TKMZP6L6MVKW8U/logo_FR_04.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253780650-08VMY07COJ8MJ82AW1E3/art_cleopromo_02.png Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253780657-D3IGFVV9NNNBML1BHV9I/art_diagramfrompatton_trinity_02.png Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253780664-E8MDXLZIF5JGAO23ENE0/art_2dudeslookatcomputer_01.png Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253780671-PSFIO2SOZ1TQAYYKYNIX/art_gloorlookandfeel_01.png Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253813799-UV12BLH9BOK43NK1BYD5/art_fcui_03.png Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253813807-F4KS70KYF4XVWK7MFQPN/art_frbuillding_04.png Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253813814-DPPP6IB0ZPW4XGYJ4NJ6/art_uniquevisitors54_02.png Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253813821-QIHV1CQ91ZNZ9F964GV5/erg_suit_04.png Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253824170-WVQ9DVNCYV9S3ZS7YTD0/logo_epc_red_02.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253824901-XT9T3S3F333BPBM5V2P3/TechPub02.jpg Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253824916-O0EIXC2TOO5FC5ST5A0X/OffshoreTeams02.jpg Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253824931-4PT9GD3QJBMLCSCGQ4ZM/Differentiation02.jpg Home https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253824947-0X1WENDI3DKAAGAJR4MB/Acessibility02.jpg Home https://gloorproductdesign.com/annual-report-mentor daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473700888618-FTWE0952TOEB5FN2LMRP/annual-report-p1423927103-6-2500x1667.jpg Annual Report - 98% Student Retention DESCRIPTION TEXT. PELLENTE MORBI TRISTIQUE SENECTUS ET NETUS ET ET MALESUADA FAMES https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473796294701-PJQ9Y6BA21LY5I3H77MP/solid-52c2c8-2500x1667.jpg Annual Report https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473701416958-FKF17V7V8TVLS9KF3TKD/annual-report-p1423758687-6-2500x1667.jpg Annual Report - Quisque Malesuada Vulputate DESCRIPTION TEXT. AMET DICTUM MAGNA SIT AMET MALESUADA LIBERO MORBI ODIO URNA, RHONCUS VITAE. https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473700599108-USBOQA8JYVRAQKFNRVQV/annual-report-p1423939271-6-2500x1667.jpg Annual Report - 52% Female Students DESCRIPTION TEXT. MORBI TRISTIQUE SENECTUS ET NETUS ET MALESUADA FAMES PELLENTESQUE https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473701254951-GFL38KHA3FYXDFFL3BY9/image-asset.jpeg Annual Report https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473701632939-F6JOGA1G80DDEH1NJNIU/image-asset.jpeg Annual Report https://gloorproductdesign.com/latest-news daily 0.75 2026-01-12 https://gloorproductdesign.com/prototypes daily 0.75 2026-01-12 https://gloorproductdesign.com/product-design-2018-1 daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761239-F7ND1U8TZJRGWCPQB029/ChickAtDesk02.png Copy of Product Design - 2018 Screenshot from Cleo promo video highlighting this product. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761254-GKYCUNXIP56KBUP8LZ8T/PromoSequenceC.gif Copy of Product Design - 2018 Outtake from Cleo promo video highlighting this product. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761275-4I5J42U04637KUA4GU8I/User-Story-Mapping-02.png Copy of Product Design - 2018 Excerpted diagram from 'User Story Mapping' (O'Reilly, 2014) https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761291-E4ZW1H4W82WPFLTFW2NI/Lean+02.png Copy of Product Design - 2018 Excerpted diagram from 'Lean UX' (O'Reilly, 2013) https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761307-UX3F2OZLAHW8I74GFA38/Sketch03.png Copy of Product Design - 2018 The core experience of this enterprise product started with this sketch I drew in the spring of 2017. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761321-770NRNL7TK4471AM0ONV/AxureSketchy03.png Copy of Product Design - 2018 Using the feedback I got from the POC, I next built an immersive, ultra-functional Axure prototype, applying the "sketchiness" feature to ensure the stakeholders I was testing it with never mistook it for production code. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761335-LN4GQ5YYAP9VVM9D6J5E/Axure01.png Copy of Product Design - 2018 My next step was building this rough proof-of-concept prototype in Axure for key stakeholders to play with. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761349-UGLBEMETSY4YJLJGABHY/Finished04.png Copy of Product Design - 2018 Screenshot of this view in production. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761363-OMAUDRVJZTGY3GM0PZZY/ContentModel02.png Copy of Product Design - 2018 This product’s final Content Model. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761383-4S6Z64OYLOLRFNVC5OYW/ServiceBlueprintA02.png Copy of Product Design - 2018 Excerpt from a sequential Service Blueprint. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761408-QHQXSR1S3FO959DNMA5V/ContentModelB02.png Copy of Product Design - 2018 Content Model for feature. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761424-JN8OK72GQL4D5ZPUUOZM/ServiceBlueprintB02.png Copy of Product Design - 2018 Excerpt from sequential Service Blueprint. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761439-1M6AB618CDC0LKYKUWQO/ActionsAndModifiers02.png Copy of Product Design - 2018 Excerpt from IA Specifications. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761453-XN1LL4TS4A2OZJ9WXYKN/Letterman02.png Copy of Product Design - 2018 Excerpt from IA Specifications. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761478-WB4WBCBSSKZXQ8FQRAWY/Wireframe01.png Copy of Product Design - 2018 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253761493-YP3LI8N67CJJMRGE2AK0/Domo+Aragato+09A.png Copy of Product Design - 2018 Update to established aesthetic: Test results proved users preferred this update to Cleo’s established look-and-feel. By a margin of four to one! https://gloorproductdesign.com/specifications-newold daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253763717-LBDDC6ZOXFYBWCFT1KOM/art_specs_06.jpg SpecificationsNewOld https://gloorproductdesign.com/specifications daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253765700-P15BPYYG24BQJGU1I62B/art_specs_06.jpg Specifications https://gloorproductdesign.com/home-annual-report daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473691447039-HJWZU51FVH4NBOSSL28S/home-p1423939271-6-2500x3333-tones-2.jpg Home Annual Report https://gloorproductdesign.com/our-vision daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1471372691981-291M0WANVDX8SHVRSKID/image-asset.png _What UX is https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473698606000-YNWQMAD3P98PMILXF2RW/image-asset.jpeg _What UX is Donec consectetur, odio eget porta varius, orci mauris viverra ante, eget egestas turpis sapien vel orci. https://gloorproductdesign.com/visualdesign daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253767859-R6QAO9WQRBBETFIRNLJT/ProustyBeccks-Small-01.png Visual Design View samples of Visual Design https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253767866-HW39BB0QSJC1UITHTYBE/art_thumb_mondocondo_04.jpg Visual Design View samples of UI Design https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253767875-KV62ZDKYDK6NMPHH5NH1/2018-10-23_14-35-17.gif Visual Design View samples of Motion Design https://gloorproductdesign.com/product-design-2018-visual-design daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253769069-N0X2ECYYNGM293FYHGJ6/Domo+Aragato+09A.png Product Design - 2018 - Visual Design https://gloorproductdesign.com/oldrlv daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253769802-SI4SYUQSKCZ1PIPV2SMI/Old+research+view+at+1920+-+reduced+to+72ppi+01.jpg Old RLV - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://gloorproductdesign.com/campaign-4 daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473698791534-7SPABJ4BWJ40VQK8RCH5/image-asset.jpeg _Campaign 4 https://gloorproductdesign.com/specifications-old daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253770642-S3F6NPIYH5YQAGE2IAOL/art_portrait_jeffgothelf_smaller_01.jpg SpecificationsOld https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253770650-AEGDV84QCO6KOD1I0T6Q/ia01.png SpecificationsOld Excerpt from a Strategy Report I authored in 2013. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253770657-AA9L8NM2B1VDPVQLBG80/ixd01.png SpecificationsOld Excerpt from an IxD Spec I authored in 2015. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253770664-8R6TM6I2K1EI5RF9XYR5/visualdesignspec02.png SpecificationsOld Excerpt from a Visual Design Spec I wrote in 2015. https://gloorproductdesign.com/3d-flash-2008 daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253772328-Q2D8M4Y86DOO21D5XX5R/Anim+capture+of+car+sequence+from+old+PP+Website+01.gif 3D Flash - 2008 - Make it stand out Animated GIF of 3D Flash animation. https://gloorproductdesign.com/become-a-sponsor daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473699108615-U9135VCYW455A4BXMRR1/image-asset.jpeg _Become a Sponsor https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473699163871-330LYRVL5IE171Y5M1TZ/image-asset.jpeg _Become a Sponsor https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473699371173-8CVQQSRWDTQVLHR3XPHU/image-asset.jpeg _Become a Sponsor https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473699137151-LZY05I9YTD57DE0WUY35/image-asset.jpeg _Become a Sponsor https://gloorproductdesign.com/responsive-site-2014-noanim daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253773192-IXKYEFVF8Q8BYGEPQPZL/ResponsiveGUXD02.png Responsive Site 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253773203-3SD5SZCL43G8L79GYQ8H/art_responsiveportfolio_homepage_02.png Responsive Site 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253773210-RN6E36G10JIMSTMK0L9P/art_responsiveportfolio_portfoliopage_02.png Responsive Site 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253773222-PX9VPKEUNMZUWN6X3C7H/art_responsiveportfolio_textpage_03.png Responsive Site 2014 https://gloorproductdesign.com/about-erik-gloor daily 0.75 2026-01-21 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253777061-1OLB3VNFL9HSY17J53XA/art_inits_01.png Erik Gloor https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253777068-7HNXUUC8PXVWVUCIKQFT/Erik-Gloor.jpg Erik Gloor Erik Gloor is a professional Product Designer living in Chicago. When not working, you might find him riding his motorcycle to a ball game. https://gloorproductdesign.com/transactional-feature-2012-old daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253778027-9T2QKCP3R5L8XZBAGTZJ/art_brokersubscriptions_01.jpg Transactional Feature - 2012 -old Broker Subscriptions - 2012 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253778036-PZ7WGHYY1VHQVNU39WEY/art_stratreport1_01.png Transactional Feature - 2012 -old Excerpt from the strategy report I authored for this project. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253778043-LKUW93NA28K3UKM59E4A/art_stratreport2_01.png Transactional Feature - 2012 -old Excerpt from the strategy report I authored for this project. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253778050-0UI3DZUWDJJQ5JCWFIK5/art_stratreport3_01.png Transactional Feature - 2012 -old Excerpt from the strategy report I authored for this project. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253778057-49GDNGL5F4N0JUN1OR3M/BrokerSubscriptions01.png Transactional Feature - 2012 -old Broker Subscriptions - Main Page https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253778063-7VQDEOSG22ZLO1X6I41N/art_3screensequence1_01.png Transactional Feature - 2012 -old Excerpt from high-res wireframe. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253778071-Y28PFT548JPKH7LANXB3/art_3screensequence2_01.png Transactional Feature - 2012 -old Excerpt from high-res wireframe. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253778078-KGMXB13HJ6AGKIC224PQ/art_3screensequence3_01.png Transactional Feature - 2012 -old Excerpt from high-res wireframe. https://gloorproductdesign.com/process daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253779947-Z8PMAVSSPT6YELVIQB9P/ubiquitous+ux+across+the+SDLC+05.png Process - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://gloorproductdesign.com/product-design-2018-old daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781470-UXCGYNPUMGQ8NJ5DMSAA/ChickAtDesk02.png Product Design - 2018 - old Screenshot from Cleo promo video highlighting this product. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781477-LTZS6FOUHISQ6809OXH0/PromoSequenceC.gif Product Design - 2018 - old Outtake from Cleo promo video highlighting this product. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781486-PVZUVGBS2NKDON9B7PRX/User-Story-Mapping-02.png Product Design - 2018 - old Excerpted diagram from 'User Story Mapping' (O'Reilly, 2014) https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781493-EL460J3AM2JE4NH5TLHO/Lean+02.png Product Design - 2018 - old Excerpted diagram from 'Lean UX' (O'Reilly, 2013) https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781499-2O3LX8A89A61UCWRTKWT/Sketch03.png Product Design - 2018 - old The core experience of this enterprise product started with this sketch I drew in the spring of 2017. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781505-T01KJDSJPMUD871OGAH2/AxureSketchy03.png Product Design - 2018 - old Using the feedback I got from the POC, I next built an immersive, ultra-functional Axure prototype, applying the "sketchiness" feature to ensure the stakeholders I was testing it with never mistook it for production code. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781511-EUYGJG6MHKE3QMPBUSL1/Axure01.png Product Design - 2018 - old My next step was building this rough proof-of-concept prototype in Axure for key stakeholders to play with. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781518-L6CI7T2STAKK0V3W2LKP/Finished04.png Product Design - 2018 - old Screenshot of this view in production. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781524-2BDNOMDR02QAPWTAJQU7/ContentModel02.png Product Design - 2018 - old This product’s final Content Model. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781530-OSWIKPWS67T9UDDF4M1Z/ServiceBlueprintA02.png Product Design - 2018 - old Excerpt from a sequential Service Blueprint. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781537-VWVRKL8IQK7Y88KH62HJ/ContentModelB02.png Product Design - 2018 - old Content Model for feature. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781544-VTKG11S6OWPQRN0OVKG1/ServiceBlueprintB02.png Product Design - 2018 - old Excerpt from sequential Service Blueprint. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781550-JUVYUASTTGJS51PAA2WE/ActionsAndModifiers02.png Product Design - 2018 - old Excerpt from IA Specifications. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781556-3O1EWA44R8VAR1D39QPE/Letterman02.png Product Design - 2018 - old Excerpt from IA Specifications. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781562-RD3GTKRBO3FYZBLLLM15/Wireframe01.png Product Design - 2018 - old https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253781569-PXK38QG7LJBPNVVO1L6G/Domo+Aragato+09A.png Product Design - 2018 - old Update to established aesthetic: Test results proved users preferred this update to Cleo’s established look-and-feel. By a margin of four to one! https://gloorproductdesign.com/campaign-1 daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473698657891-C9HDYYJZU5MKJDX6R2UQ/image-asset.jpeg Campaign 1 https://gloorproductdesign.com/cleointegrationcloud daily 0.75 2026-03-03 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784238-8XNUJGMNOR0WSWYLMKI7/Responsibilities03.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/b176a961-6dbe-4748-ac4b-1df9ae9e32f4/art_olduiitestedagainst_07.png EDI - Product Design - 2018 - Make it stand out Screenshot taken of common CIC page as it appeared in production circa 2017. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784252-PJLCR2JFUI09BX8SOQHN/art_domo_03.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784262-DXCI26631RV1IUOOLTEH/art_portrait_leahbuley_01.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784272-7ZCVWSEIUOO39S23RUJS/art_puzzle_05.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784279-KPXP7Q80AQC9XHWVAY5B/art_pumpupthevolume_04.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784286-BXFH5MD84ELQKM9ZBQJS/art_portrait_alancooper_medium_04.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784293-2WXK4CCLLJDJCE0ZWOCD/User-Story-Mapping-05.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784300-RDA0MM6CMIRNVTRDVK7P/anim_implementationmodelvsmental-model_01.gif EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784307-COU96I2C7FCAIFCZR1BP/cagan_01.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784314-YGDU4QAH0XLPGTGC57WC/art_lightbulb_01.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784321-10XBOF6WSSEPM69GLWRX/DDF-View-as-promoted-in-2025-002.gif EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784329-MZXF24HAWA0EGKCXKWIB/art_evolutionofdfdetailspage_1_02.png EDI - Product Design - 2018 - Make it stand out That core experience of Cleo Integration Cloud started with this sketch I drew in the spring of 2017. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784335-VRJK7H0DQ8LV3X79QOGU/art_evolutionofdfdetailspage_2_03.png EDI - Product Design - 2018 - Make it stand out My next step was building this rough proof-of-concept prototype in Axure for key stakeholders to play with. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784341-YYMELT7JZ4AVKAJB2Q34/art_evolutionofdfdetailspage_3_01.png EDI - Product Design - 2018 - Make it stand out Using the feedback I got from the POC, I next built an immersive, ultra-functional Axure prototype, applying the "sketchiness" feature to ensure the stakeholders I tested it with never mistook it for production code. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784348-RLXI8GAM1X8MASGG0ZYS/art_evolutionofdfdetailspage_4_01.png EDI - Product Design - 2018 - Make it stand out Screenshot of this view in production in 2018. Learn more from Cleo themselves in their demo video. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784355-HLFAZVKJN5O4XWT1MQDR/art_portrait_leahbuley_01.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784361-IRN9LIK3UUYDIA6X0OV1/art_ia_cic_06.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784368-3BWNKS2W2RJ41OZM9VGV/art_wireframe_04.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784374-RJN8S151E4EAKXZEVBNM/cagan_01.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784390-VH0WFJ5M7ZACD4FN0PEJ/chart_cleovsibmmarketshare_03.png EDI - Product Design - 2018 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://gloorproductdesign.com/wireframestry1 daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253786721-WW8331QSSNRC35QJFV5N/CleoPortal-TimeDateFiltering-05.png WireframesTry1 https://gloorproductdesign.com/coordinatedcommunication daily 0.75 2026-02-20 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253790758-15063PA5HPJKEYCD1MU8/art_bigimage_06.jpg CMS - Product Design - 2005 Coordinated Communication - 2005 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253790766-67P5LMK8X1OCXNAL9UAP/Achilles-L2.png CMS - Product Design - 2005 Screenshot of prototype. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253790772-M433NHC4NFJA304Q8NDR/Achilles-login.png CMS - Product Design - 2005 Screenshot of prototype. https://gloorproductdesign.com/information-architecture daily 0.75 2026-01-12 https://gloorproductdesign.com/native-mobile-app-old daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253798605-WEGAY6R8C8TDWFS2WAAR/art_photo_unifymobilerunning_01.jpg IA & IxD for Native Mobile App - 2015 - old Unify Mobile running on my Samsung Galaxy S5 in 2015, shortly after its release. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253798615-240LL2YJB55BURQPON89/art_diagram_backfillia_02.png IA & IxD for Native Mobile App - 2015 - old https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253798622-ZZBO772MJXCQWF6JNUM5/art_ia_heireval1_01.jpg IA & IxD for Native Mobile App - 2015 - old Excerpt from the heuristic evaluation I authored. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253798628-736ZBA397S9A5VGJMRP7/art_ia_wireframe1_01.png IA & IxD for Native Mobile App - 2015 - old Excerpt from a low-res wireframe I authored. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253798635-K20LAC13IWFFG40X16WJ/art_ixd_wireframe1_01.jpg IA & IxD for Native Mobile App - 2015 - old Excerpt from a high-res wireframe I authored. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253798642-S4MUG7FHP78OYGTEDI0G/art_doubled_01.jpg IA & IxD for Native Mobile App - 2015 - old The “Double Diamond Model of Design (slightly modified from the work of the British Design Council 2005).” https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253798648-N068FBU2Y15QAE9BE3Y5/art_bookcover_leanux_03.jpg IA & IxD for Native Mobile App - 2015 - old https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253798655-6SUFH885LQUKIGNT2468/art_unify_mobile_3views_03.jpg IA & IxD for Native Mobile App - 2015 - old Screenshots from Unify Mobile 1.0 at release. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253798662-I26V40WXUW60OSPGEAEW/art_portrait_donnorman_01.jpg IA & IxD for Native Mobile App - 2015 - old https://gloorproductdesign.com/product-design-2014-old daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799611-13KMBDUHK9U74S788B1P/Login02.jpg Product Design - 2014 - old https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799626-7WQXJB1L14JE12SKMZF1/Working02.jpg Product Design - 2014 - old https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799645-EESZVD06Y01P5485S02B/Working05.jpg Product Design - 2014 - old https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799659-43TR7I16P4UUZ9O9R762/Flyout-flown-out-02.jpg Product Design - 2014 - old https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799672-JXW6W1KD33GVZIIYACRP/Krug03.jpg Product Design - 2014 - old https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799679-NXRHEEPQFOL219R6NE5E/Gothelf01.jpg Product Design - 2014 - old https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799685-F27060U3VPYFFFTK3LOC/whiteboard02.jpg Product Design - 2014 - old The whiteboard in my office where my team and I mapped out initial structure. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799691-4V48MGJGLZ4M3HNYBN91/unification01.jpg Product Design - 2014 - old An excerpt from my strategy report describes a primary navigation challenge. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799697-2FNHUKAINW0KTSVXMOAT/navdiagram01.jpg Product Design - 2014 - old An excerpt from the same document that maps old navigation to new. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799703-PNQBXFIQGFVC6IVLP8OG/Cooper04.jpg Product Design - 2014 - old https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799710-Y82WKNPEAUIKBVUOZVPF/IxD-Diagram1-01.png Product Design - 2014 - old Excerpt from IxD Spec I authored. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799717-TGM5K9CB875NXQQ0KPGT/IxD-Diagram2-01.png Product Design - 2014 - old Excerpt from IxD Spec I authored. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799724-VG9VVG80UH5YRN3CPROG/Notification-on-iPad-01.jpg Product Design - 2014 - old The result in app. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799730-2CFBC0I8K6WTJCBLBU4D/Cagan04.jpg Product Design - 2014 - old https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799737-88J76CLCCZ7QK7ZX0U0G/RedArrows1_03.png Product Design - 2014 - old https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799746-XYNIXP179KPCVQ51818J/MyWay02.png Product Design - 2014 - old My way: Button stays in the ribbon. Success rate = 85%. Average response time = 17 secs. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253799761-PODW7OPB68Q1EESFXGQ7/MarksWay02.png Product Design - 2014 - old Mark’s way: Button removed from the ribbon. Success rate = 35%. Average response time = 31 secs. https://gloorproductdesign.com/glad-we-all-agree daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253801542-HA9G8LOX3SLW73RX55U1/glad-we-all-agree-1024x782.jpg Glad we all agree - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://gloorproductdesign.com/unifymobile daily 0.75 2026-02-18 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253802261-0Q3KIAA460966V90NTWR/art_photo_unifymobilerunning_01.jpg EFSS - UX Remediation, Mobile - 2015 Unify Mobile running on my Samsung Galaxy S5 in 2015, shortly after its release. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253802271-D9KZZRS6UYMIZUZ3188S/DoubleDiamond04.png EFSS - UX Remediation, Mobile - 2015 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253802278-UFOR9QEENXB3HWZQRW7F/art_ioscomingsoon_01.png EFSS - UX Remediation, Mobile - 2015 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253802293-S41ECJ7KO45SGSSYSTDH/art_ia_heireval1_01.jpg EFSS - UX Remediation, Mobile - 2015 Excerpt from the heuristic evaluation I authored. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253802307-0GKWIT3V6FLVXI33GXB4/art_ia_wireframe1_01.png EFSS - UX Remediation, Mobile - 2015 Excerpt from a low-res wireframe I authored. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253802318-8392U1GR9WOIPAVN8DVF/artr_iadp_02.png EFSS - UX Remediation, Mobile - 2015 The IA Development Process as described in ‘Information Architecture for the Web and Beyond’ (4th Ed., O’Reilly, 2015) https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253802329-FULJ8MSYWLOSPJ1H1E1K/art_ixd_wireframe1_01.jpg EFSS - UX Remediation, Mobile - 2015 Excerpt from a high-res wireframe I authored. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253802340-PF524N6W0QKY4YM1UBV9/art_unify_mobile_3views_04.jpg EFSS - UX Remediation, Mobile - 2015 Screenshots from Unify Mobile 1.0 at release. https://gloorproductdesign.com/uidesign daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253803361-BIAZE640NGQZA73QZMI1/art_uidesign_fitch_rlvat1920_04.png UI Design - Make it stand out Screenshot of FitchConnect in production, July, 2021. Learn more about the large-scale effort I led to redesign this vital research platform. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253803367-FV310B9LRZQERUKWRWHI/art_mc_uidesign_02.jpg UI Design https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253803374-EFWR97ZCN3UJNQ85BFEV/Domo+Aragato+09.png UI Design https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253803383-LKDV3LH081MX15HCYVDF/922-Home-01.png UI Design User Interface Design created, in its entirety, by Erik Gloor in 2007. https://gloorproductdesign.com/ux-for-enterprise daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473698840288-IVB1X6QOWZWDYVO1BB8A/image-asset.jpeg _UX for Enterprise https://gloorproductdesign.com/campaign-2 daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473698696306-2VBU84MWN50S0EI4DXBF/image-asset.jpeg Campaign 2 https://gloorproductdesign.com/3dflash-2005 daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253804571-3MFJSKJ6GJWVJ4VBNKTE/Anim+capture+of+PixelPPilot+Open+from+old+PP+Website+02.gif 3D Flash - 2005 - Make it stand out Animated GIF of 3D Flash animation. https://gloorproductdesign.com/careers daily 0.75 2026-01-12 https://gloorproductdesign.com/mentor-team daily 0.75 2026-01-12 https://gloorproductdesign.com/video-animation daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253807885-9X0XTLCU4PRH37MWIJL7/thumb_video_rentsocialpromo_02.jpg Motion Design Web video - 2013 - Watch now … https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253807892-H6OU6HF0VGK9TJG09ZS6/thumb_anim_flash_birdy_02.png Motion Design Kiosk Flash - 2011 - Watch now … https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253807899-VIY3X3XXXYGBKGK37TX5/thumb_anim_flash_car_01.png Motion Design 3D Flash - 2008 - Watch now … https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253807905-1Z45NV9C3BF6QBS91BQL/thumb_anim_flash_salsafest_02.jpg Motion Design Flash ad - 2008 - Watch now … https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253807912-0DTFNIBTMUITQZSY8Z6K/thumb_anim_flash_flightofthepixelpilot_02.jpg Motion Design 3D Flash - 2005 - Watch now … https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253807918-OC7OZ4JMSY5A5145ZZUF/thumb_anim_video_3d_demoreelclip_01.jpg Motion Design 3D Animation - 1997 - Watch now … https://gloorproductdesign.com/location-social daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/5898b93886e6c0c6ce82f191/1493132848032-XBUL5UCG6U7C1XRXRLOI/IMG_0057-social.jpg Location + Social https://images.squarespace-cdn.com/content/v1/5898b93886e6c0c6ce82f191/1492718600775-7V5G74DYT7T378NYQREH/09_20161004S1_BOUTIQUE_HOTEL_HASBROUCK_HOUSE_OUTDOOR_155.jpg Location + Social https://images.squarespace-cdn.com/content/v1/5898b93886e6c0c6ce82f191/1493133672832-H45Y7E0JGLGD3UMGQEW6/20140302_Trade-151_0388-social.jpg Location + Social https://images.squarespace-cdn.com/content/v1/5898b93886e6c0c6ce82f191/1492718571744-UTFGJUS02M9LUX7EV554/12_20161004S1_BOUTIQUE_HOTEL_HASBROUCK_HOUSE_PORCH_014.jpg Location + Social https://images.squarespace-cdn.com/content/v1/5898b93886e6c0c6ce82f191/1492718585122-3BC69QX16AH4LURDBA4M/07_20161004S1_BOUTIQUE_HOTEL_HASBROUCK_HOUSE_ROOM_049.jpg Location + Social https://images.squarespace-cdn.com/content/v1/5898b93886e6c0c6ce82f191/1493133672244-POU69ZZ6DF3AQTE5A7UO/20160927S1_CIRCLE_BLOG_072-social.jpg Location + Social https://gloorproductdesign.com/responsive-site-2014 daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253809192-LQUIW6BEAPCF4TBRAJGW/ResponsiveGUXD02.png Responsive Site 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253809202-B86MH8FASUK3W883MVQK/anim_2014portfoliosite_homepage_03.gif Responsive Site 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253809209-T0A8IAF5VCR9H724SOEN/anim_2014portfoliosite_portfoliopage_05.gif Responsive Site 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253809217-BSNWUXEJBKZ2N6DN5BBA/anim_2014portfoliosite_textpage_03.gif Responsive Site 2014 https://gloorproductdesign.com/dtsouxd_ep2 daily 0.75 2026-01-12 https://gloorproductdesign.com/campaign-3 daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473698754265-E9XWD5UMLXK3JCDLLF51/image-asset.jpeg _Campaign 3 https://gloorproductdesign.com/ux-is-not-ui daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253812024-H2UGZF15KMUGEBHKFID4/art_uidesignisnotuxdesign_01.png UX is not UI - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://gloorproductdesign.com/ux-venn-diagram daily 0.75 2026-02-18 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/80e1cf22-0be4-4ee4-92fc-7ce2add9f8ec/diagram_venn_uxencompassingixd_etc_01.png UX Venn Diagram - Make it stand out Image by Dan Saffer https://gloorproductdesign.com/interaction-design daily 0.75 2026-01-12 https://gloorproductdesign.com/flash-ad-2008 daily 0.75 2026-01-12 https://gloorproductdesign.com/new-page-3 daily 0.75 2026-01-12 https://gloorproductdesign.com/resume daily 0.75 2026-03-20 https://gloorproductdesign.com/graphicdesign daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253814991-YCKK0P7LZ4BRDSXRW8ZY/ProustyBeccks-Big-01.jpg Graphic Design - 2010 Charicature. Private commission. Created with Adobe Illustrator. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253814967-CJ9Q32A5RD70XKS1MBO8/3D_3COMPTRS_PCSX_0000.jpg Graphic Design - 2005 Web graphic. Appeared on corporate website. Created with Newtek’s 3D modeling and rendering solution, ‘Lightwave.’ https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253814942-SK27V7NHCLDPYRXVXFG9/BannerHalloween003.jpg Graphic Design - 2011 Banner graphic. Appeared on Enterprise SaaS. Created with Adobe Illustrator and Adobe Photoshop. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253815003-WIF5V46C53LE3JVRK4Y5/3D_FIRELOGO_TRED_0000_03.jpg Graphic Design - 2005 Splash page graphic. Appeared in Winform application. Created with Newtek’s 3D modeling and rendering solution, ‘Lightwave.’ https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253814979-4OJF5Z4LOLXHLZUF4SXW/CapeCanaveral003.jpg Graphic Design - 2011 Banner Graphic. Appeared on Enterprise SaaS. Created with Adobe Illustrator and Adobe Photoshop. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253814955-FWAUHXGWYQH92IAH70OX/Meganeura01.jpg Graphic Design - 2016 Album Cover. Private commission. Created with Adobe Photoshop. https://gloorproductdesign.com/sdlc daily 0.75 2026-01-12 https://gloorproductdesign.com/unifyandtrust daily 0.75 2026-02-18 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253815937-CQ28GGVVWBOJLNQHDB3Q/UnifyAndTrust02.jpg EFSS - UX Remediation - 2015 Cleo’s Unify & Trust circa 2018. My job was to work within the EXISTING visual design to make this product more usable. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253815949-I1Z3B1YC6JPPODB7D3D3/art_excerpt_heureval_03.png EFSS - UX Remediation - 2015 Excerpt from my initial heuristic evaluation of Unify & Trust. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253815959-LCGJ6H78PJFJIFBGIB5C/art_photo_workstation_large_05.png EFSS - UX Remediation - 2015 Workstation where I conducted several qualitative usability tests. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253815979-IDO3CM9XMJ8EI2GFSACN/ProgRevealButtons06.gif EFSS - UX Remediation - 2015 Looping screen recording of my solution. Options change as selection changes. This is the way it should work. But this is not the way I found it. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253815993-E1WPLIHTY2FE8SELHIKV/art_page_ixdspec_10.png EFSS - UX Remediation - 2015 Excerpt from Interaction Design Specification document I authored. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253816009-HUFHKIAKBTS449L2XNZ4/art_page_ixdspecB_01.png EFSS - UX Remediation - 2015 Excerpt from the Interaction Design Specification document I authored. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253816020-YPPJY6QZ7DPLPIJNUHVZ/art_pressrelease_02.png EFSS - UX Remediation - 2015 - Make it stand out Press release announcing 2.0 release of Unify together with sister product, Trust https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253816027-ZG0BQFNSS5V7TE09WS0G/UnifyUI03.png EFSS - UX Remediation - 2015 Unify & Trust as it stood when I left Cleo Communications in 2018 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253816041-6TN0ABQZFVG2SEGM7KBX/Interaction-Design-Disciplines-03.png EFSS - UX Remediation - 2015 https://gloorproductdesign.com/donate-mentor daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473695876221-Q9R4CXJHIUL9ELMCRLZ8/donate-p1423864649-6-2500x3333.jpg Donate https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473695625815-RE1LJ8GNLPBIMJF85QZ0/donate-p1423857195-6-2500x3333.jpg Donate https://images.squarespace-cdn.com/content/v1/5797de498419c2b3b97221ba/1473695644654-KOVIBSZPO68PRFRPC1TM/home-p1423939271-6-2500x3333-tones-1.jpg Donate https://gloorproductdesign.com/cleointegrationcloudold daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817178-RO88V18VNFRUID90VVPB/art_domo_03.png Product Design - 2018 (old) My proposed look-and-feel update. Usability tests proved users preferred this design to Cleo’s legacy aesthetic by a 4 to 1 margin. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817188-BXFOONRHR6YBN62MPGXG/ChickAtDesk02.png Product Design - 2018 (old) Screenshot from Cleo promo video highlighting this product. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817203-507NVY36HKBZ2BO94EF6/PromoSequenceC.gif Product Design - 2018 (old) Outtake from Cleo promo video highlighting this product. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817220-CSHMI4QTY83XCO608GXP/User-Story-Mapping-02.png Product Design - 2018 (old) Excerpted diagram from 'User Story Mapping' (O'Reilly, 2014) https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817234-AYUVRJ6SESLOMIHDENC6/Lean+02.png Product Design - 2018 (old) Excerpted diagram from 'Lean UX' (O'Reilly, 2013) https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817244-OQW3H03PAJ4JMST5CA6E/art_excerpt_ia_seqsvcblueprint_02.png Product Design - 2018 (old) https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817250-56HLK54DYXI68XS6P1MX/art_excerpt_ia_contentmodel_01.png Product Design - 2018 (old) https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817256-9ZZE48PLOQ1H2HOY43WH/art_excerpt_ia_actionsandmods_01.png Product Design - 2018 (old) https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817263-T9OGKL1OM5UD025BZ37V/art_evolutionofdfdetailspage_1_02.png Product Design - 2018 (old) The core experience of this enterprise product started with this sketch I drew in the spring of 2017. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817270-WMYA5CZQPBD5VD63ZT9C/art_evolutionofdfdetailspage_2_03.png Product Design - 2018 (old) My next step was building this rough proof-of-concept prototype in Axure for key stakeholders to play with. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817276-1ATBVE7NHY5RQRA0OL4I/art_evolutionofdfdetailspage_3_01.png Product Design - 2018 (old) Using the feedback I got from the POC, I next built an immersive, ultra-functional Axure prototype, applying the "sketchiness" feature to ensure the stakeholders I tested it with never mistook it for production code. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817283-22PXZSOABUKCXPBI2WG9/art_evolutionofdfdetailspage_4_01.png Product Design - 2018 (old) Screenshot of this view in production. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817289-7DMJRREY62IYXBO2PRNK/art_wireframe_02.png Product Design - 2018 (old) https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817295-E5SFFE4NXT5K1C1VJ4J7/cagan_01.png Product Design - 2018 (old) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253817301-ICAGS98THZ695G38IO5F/art_2025epilogue_cleowebsitestilltoutsDDF_01.png Product Design - 2018 (old) - Make it stand out Cleo’s Web-site in 2025, showing this product still going strong after 7 years! https://gloorproductdesign.com/wireframes daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253818885-8089JWIY5DYURTRFFQD3/art_wireframe_09.jpg Wireframes A wireframe I authored. The developer who coded from this wireframe lauded its thoroughness and clarity. https://gloorproductdesign.com/cleoportal daily 0.75 2026-02-27 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253820504-QPHAOQ553A0DC4HRX7CA/art_screenshot_cleoportal_transferrspage_01.png EDI - Redesign - 2016 Production screenshot. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253820511-ZO0EL464QFOIWJLNN3A1/PortalSequence02.gif EDI - Redesign - 2016 Outtake from Cleo promo video highlighting this project. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253820528-6RGGNDRMWAOV7G0I68MA/art_outtake_wireframe_datefiltering_01.png EDI - Redesign - 2016 Excerpt from a wireframe I authored. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253820535-37NSK7Y31YYEDWARLSR1/art_outtake_avatar_01.png EDI - Redesign - 2016 Excerpt from the rhetorical analysis I authored for this effort. https://gloorproductdesign.com/content-model daily 0.75 2026-01-12 https://gloorproductdesign.com/new-page-4 daily 0.75 2026-01-12 https://gloorproductdesign.com/new-page-2 daily 0.75 2026-01-12 https://gloorproductdesign.com/leasestar daily 0.75 2026-02-20 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825760-WYRHV3XDKHY3072EHVFX/Login02.jpg B2B - Product Design - 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825775-DVHIXT8KJQXR6M7MMVFR/Working02.jpg B2B - Product Design - 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825790-JN41CEDWEVAJ83QJ8ILJ/Working05.jpg B2B - Product Design - 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825804-5CV01DPHC4C8CEXXYQSU/Flyout-flown-out-02.jpg B2B - Product Design - 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825819-0EERURMW5CTIQR5T4O43/Krug03.jpg B2B - Product Design - 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825830-5LA36WUJB5XFND1YX9GW/art_leasestardiagram_01.png B2B - Product Design - 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825836-R65HN8JD9EJ722WM9LSO/art_l2ldiagram_02.png B2B - Product Design - 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825842-DUMN6GT8M8MMTQG3K4BP/art_leasestardiagram1_01.png B2B - Product Design - 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825853-WOWC1J6XA80IZ6WB24UL/Gothelf01.jpg B2B - Product Design - 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825867-UQQKELXYG8JJLX8L83L6/Notification-on-iPad-01.jpg B2B - Product Design - 2014 The actual experience will not go the way it should … https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825881-2GF0P43QGJWGDXQZ8X77/IxD-Diagram1-01.png B2B - Product Design - 2014 … unless a UX Designer, not a Developer, so specifies. As I did with this spec. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825896-J14VE9MXC0TPEMUQK714/Cooper04.jpg B2B - Product Design - 2014 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825907-P7UZ7VCT2C1K23RW9C69/RedArrows2_02.png B2B - Product Design - 2014 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825914-8M4E73KZ0BZ71JA6AADO/MyWay02.png B2B - Product Design - 2014 - Make it stand out My way: Button stays in the ribbon. Success rate = 85%. Average response time = 17 secs. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825920-AL5D9194D3E74V8UB8JB/MarksWay02.png B2B - Product Design - 2014 - Make it stand out Mark’s way: Button removed from the ribbon. Success rate = 35%. Average response time = 31 secs. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253825931-FWS476OH13CRHKXWXLTV/Cagan04.jpg B2B - Product Design - 2014 https://gloorproductdesign.com/kiosk-flash-2011 daily 0.75 2026-01-12 https://gloorproductdesign.com/contact-gloorux daily 0.75 2026-01-12 https://gloorproductdesign.com/portfolio daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253827679-4CSDY8TVWD4D2XF66JLS/DDF_06.jpg Portfolio View all projects https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253827685-SP9L1SX8OK810ODW45SU/art_wireframe_09.jpg Portfolio View all artifacts https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253827691-I69NA6W8NB9SJHY5ZPU5/art_thumb_mondocondo_04.jpg Portfolio View all Visual Design https://gloorproductdesign.com/wireframesold daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253828985-CIZHVJN2XSF6K4A932KA/DDF-HighRes-02.png Wireframes old - 2018 B2B SaaS Feature: An especially compendious wireframe I wrote for a B2B SaaS in 2018 describing a new feature that included much hidden nuance and multiple edge-cases. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253828973-5MUI6MBOE0W54VLILE6N/CleoPortal-TimeDateFiltering-01.png Wireframes old - 2016 B2B SaaS Feature: This wireframe provides the kind of sober, exhaustive specifications busy Developers need to keep plowing through to the finish line. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253828936-VIMFLETUPU4MAXBFJJX4/UnifyMobile-CameraRoll-01.png Wireframes old - 2015 Native Mobile EFSS ( Low-Fi): A low-fidelity wireframe I authored in 2015 to describe form and behavior for a native mobile EFSS solution. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253828948-2H3PVWAONV557WREL0PK/UnifyMobile-CameraRoll-02.png Wireframes old - 2015 Native Mobile EFSS ( Low-Fi): A low-fidelity wireframe I authored in 2015 to describe form and behavior for a native mobile EFSS solution. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253828960-TLUK3AEFG4DAGV7YL51Z/UnifyMobile-Servers-01.png Wireframes old - 2015 Native Mobile EFSS ( High-Fi): A high-fidelity wireframe I authored in 2015 to describe form and behavior for a native mobile EFSS solution. https://gloorproductdesign.com/visual-design-for-2018-product-design-project daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830117-PC7JIOAO0VHJRHPQHUN3/Domo+Aragato+09A.png Visual Design for 2018 Product Design Project https://gloorproductdesign.com/fitchconnect daily 0.75 2026-02-27 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830779-CGM9U821SIQV08SUIPY9/art_thethinker_08.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830815-3BMHZDMCPY93PYX42O36/Frame+77.png FinTech - Redesign - 2021 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830826-14HM7UHAGDZQVNXHQ4IP/Frame+78.png FinTech - Redesign - 2021 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830851-ZRUH7ZHSJB7A55U0KABH/Frame+79.png FinTech - Redesign - 2021 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830801-D17CFNK53J5LROZ7RCH3/Frame+80.png FinTech - Redesign - 2021 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830838-GXU4R2EQCVOYD8HRNOVP/Frame+81.png FinTech - Redesign - 2021 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830863-VOWBKV1JEIG8XDT7SNM0/Frame+82.png FinTech - Redesign - 2021 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830887-AQ3WZH13CVWOPCFDZ79Y/art_repeatoffenders_04.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830893-7WSSFD3QZGZ0O96WVQRZ/art_headwinds_08.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830900-IP6DCYCNKW4MP6ASOSUY/art_newtrinity_03.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830907-KJ7ZOXAOCELD1QI7JO3Y/art_newtrinity_expertise_01.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830913-JNW7VP1XHJGCUXR9OQMH/TinyTrinity06.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830919-3MAE6NNPV5H0P9YCW9WU/TinyFitchTrinity05.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830926-88JJMSGK1BQXOHBG86FE/art_SamAKAannaWintour_03.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830932-CFAXEPVXHCC3KRIJ5TVX/art_HDATMM_06.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830939-Q8NWTZWRHT7RYBMBEO9X/Old+research+view+at+1920+-+reduced+to+72ppi+with+a+width+of+1022+03.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830945-7EK6K6VH2T4SR1Z33B07/art_bloombergvsRLV_04.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830952-PUW7AUDES9N2BVXRKX8N/art_sketch_rlv_07.png FinTech - Redesign - 2021 - Make it stand out Early sketch for redesigning the Research List View https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830958-KRKJCHK991KVR218WSKU/art_rlv_bestversion2025_01.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830964-ZA3HPU9LV5B8U3V7ZG2B/art_screenshots_rlvs-at-various-resolutions_06.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830974-9RJHD65Z6T6DRF28GVZA/art_comp_fc_covid_2020_01.jpg FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253830987-KQ8QYDJMZOUJONEWV9X5/art_progression_03.jpg FinTech - Redesign - 2021 - Make it stand out I sketched this page, produced a comp in Figma, and guided the design into production in just over a week. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/dcf46f06-5e96-4598-8ecd-0b4d7066459a/art_icon_search_06.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/e1a9a2f4-e736-4c45-8fed-d6df788da8fb/art_icon_financials_06.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253831044-2H4T4ZBLBOJU60WNM4KY/art_mystifier_05.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253831050-OA9MIOSCOLDNJ8Z8BQ37/art_holytrinity_06.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253831057-KYGQLKKNDDVFSNBCWA5P/art_gothellfondesignheroes_02.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253831063-AK9BRQLF87N50GV7EEK9/art_caganon+IxDvsVisualDesign_02.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253831069-1JNZB0XJI2M2M5XSZPQY/art_tufteoncrowding_01.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253831081-KKD108M6YJY5U813M7ER/chesta_06.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253831087-2ERELQQB7WONH8K2QC2Z/mayra_01.png FinTech - Redesign - 2021 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://gloorproductdesign.com/mondocondo daily 0.75 2026-02-20 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253836652-83MK3WNTK92GQ0JJJGWK/art_mc_uidesign_03.jpg B2B - Proof of Concept - 2019 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253836665-C0U5LTJ8LRD70NK7RTWB/art_screenshot_figmaworkspace_03.png B2B - Proof of Concept - 2019 Figma interface - 2019 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253836704-YPB17O0Z7WCP5R9IYJNC/art_mc_holdingphone_homescreen_02.jpg B2B - Proof of Concept - 2019 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253836717-R4MUM3J6C83XJVK0FLGL/art_mc_holdingphone_request_01.jpg B2B - Proof of Concept - 2019 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253836689-PPYXI7ICVHJ8I5UTA3VA/art_mc_holdingphone_confrm_01.jpg B2B - Proof of Concept - 2019 https://gloorproductdesign.com/my-wireframe-format daily 0.75 2026-01-12 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253837693-EL31TY1YNXZY3DFMD0V7/Anatomy1_02.png My wireframe format - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253837699-T4M5H7JNCLI1SGBJQW4B/Anatomy2_02.png My wireframe format - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://gloorproductdesign.com/artificialintelligence daily 0.75 2026-01-12 https://gloorproductdesign.com/cleo-valuation daily 0.75 2026-01-12 https://gloorproductdesign.com/brokersubscriptions daily 0.75 2026-02-20 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253840911-N2VY3X9GCKIEERSXTAV2/art_brokersubscriptions_01.jpg B2B - Product Design - 2012 Broker Subscriptions - 2012 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253840921-9ZANW02RLLSVGXTTQL4S/art_excerpt_diagram1_brokersubs_01.png B2B - Product Design - 2012 Excerpt from strategy report I authored. Overview of MVP. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253840928-V0WGGSZ4YELKDWT669I4/art_excerpt_diagram2_brokersubs_01.png B2B - Product Design - 2012 This is one of a sequence of pages that describe desirable filtering both specifically and conceptually. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253840938-GMQ9Q2R4E22VB9O6CKMW/BrokerSubscriptions01.png B2B - Product Design - 2012 Broker Subscriptions - Main Page https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253840952-0DN1IBVTSSOZR3ECSOED/art_3screensequence1_01.png B2B - Product Design - 2012 Excerpt from high-res wireframe. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253840967-R90IRT23A7ULUZDZ0Z7T/art_3screensequence2_01.png B2B - Product Design - 2012 Excerpt from high-res wireframe. https://gloorproductdesign.com/cssectionng daily 0.75 2026-01-20 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/3cd2d039-1429-4941-840e-afab3283781d/art_biggraphic_01.png NG - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://gloorproductdesign.com/edi-product-design-2018-copy daily 0.75 2026-01-22 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784238-8XNUJGMNOR0WSWYLMKI7/Responsibilities03.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/b176a961-6dbe-4748-ac4b-1df9ae9e32f4/art_olduiitestedagainst_07.png EDI - Product Design - 2018 (Copy) - Make it stand out Screenshot taken of common CIC page as it appeared in production circa 2017. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784252-PJLCR2JFUI09BX8SOQHN/art_domo_03.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784262-DXCI26631RV1IUOOLTEH/art_portrait_leahbuley_01.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784272-7ZCVWSEIUOO39S23RUJS/art_puzzle_05.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784279-KPXP7Q80AQC9XHWVAY5B/art_pumpupthevolume_04.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784286-BXFH5MD84ELQKM9ZBQJS/art_portrait_alancooper_medium_04.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784293-2WXK4CCLLJDJCE0ZWOCD/User-Story-Mapping-05.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784300-RDA0MM6CMIRNVTRDVK7P/anim_implementationmodelvsmental-model_01.gif EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784307-COU96I2C7FCAIFCZR1BP/cagan_01.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784314-YGDU4QAH0XLPGTGC57WC/art_lightbulb_01.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784321-10XBOF6WSSEPM69GLWRX/DDF-View-as-promoted-in-2025-002.gif EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784329-MZXF24HAWA0EGKCXKWIB/art_evolutionofdfdetailspage_1_02.png EDI - Product Design - 2018 (Copy) - Make it stand out That core experience of Cleo Integration Cloud started with this sketch I drew in the spring of 2017. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784335-VRJK7H0DQ8LV3X79QOGU/art_evolutionofdfdetailspage_2_03.png EDI - Product Design - 2018 (Copy) - Make it stand out My next step was building this rough proof-of-concept prototype in Axure for key stakeholders to play with. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784341-YYMELT7JZ4AVKAJB2Q34/art_evolutionofdfdetailspage_3_01.png EDI - Product Design - 2018 (Copy) - Make it stand out Using the feedback I got from the POC, I next built an immersive, ultra-functional Axure prototype, applying the "sketchiness" feature to ensure the stakeholders I tested it with never mistook it for production code. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784348-RLXI8GAM1X8MASGG0ZYS/art_evolutionofdfdetailspage_4_01.png EDI - Product Design - 2018 (Copy) - Make it stand out Screenshot of this view in production in 2018. Learn more from Cleo themselves in their demo video. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784355-HLFAZVKJN5O4XWT1MQDR/art_portrait_leahbuley_01.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784361-IRN9LIK3UUYDIA6X0OV1/art_ia_cic_06.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784368-3BWNKS2W2RJ41OZM9VGV/art_wireframe_04.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784374-RJN8S151E4EAKXZEVBNM/cagan_01.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253784390-VH0WFJ5M7ZACD4FN0PEJ/chart_cleovsibmmarketshare_03.png EDI - Product Design - 2018 (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://gloorproductdesign.com/oldrlv-big daily 0.75 2026-02-18 https://images.squarespace-cdn.com/content/v1/6965693dbe95766c31124c19/1768253812828-HK1MBOCP6Q3FG6666S7K/Old+research+view+at+1920+-+reduced+to+72ppi+01.jpg Closeup of old RLV on FitchConnect - Make it stand out Whatever it is, the way you tell your story online can make all the difference.