erik gloor

Senior UX Designer / RealPage ( acquired Yield Technologies Mar, 2013 ) / Jun, 2011 - Apr, 2014

Designed RealPage's LeaseStar offering, a responsive enterprise SaaS serving the property management market. Worked directly with the Vice President of Product Innovation to conceptualize, story-board and wireframe build-outs to custom B2B portal and custom B2C social media software. Designed User-centric, facilitative workflow that tied the UX Design principles of thought-leaders like Tufte, Nielsen and Jobs to the strategic goals of teams that included C-Level officers and Senior Vice Presidents. Provided leadership and deliverables at every stage of design from whiteboard to wireframe; from prototype to Photoshop comp. Directed both designers and engineers in the implementation of my designs and validated design decisions with usability testing.

UX Architect / Allstate / 2010 - 2011

Conceptualized, story-boarded, prototyped, and wireframed build-outs to CRM software used internally by the second-largest personal lines insurer in the United States. Sketched extensive storyboards and low-res wireframes to evangelize concepts and secure sign-off from multi-disciplinary teams across multiple departments.

UI Designer / Protiviti / 2008 - 2010

Conceptualized and designed build-outs for a large-scale GRC application used by over 100 major corporate and municipal clients including Accenture, Rolex, the governments of the Netherlands and of the United Arab Emirates. Turned business requirements into effective build-outs and enhancements as part of a team that included Business Analysts and Developers.

  • Improved the annual Forrester rating of Product by a full category.
  • Authored both low and high-fidelity wireframes.
  • Authored visual design specifications.

UI Designer / Professional Consulting Services, Inc. / 2000 - 2008

Designed, coded, and maintained online Products, Build-Outs, Enhancements and User Interfaces for clients that included Humana, The MacArthur Foundation, and GardnerDenver. Designed, developed, and maintained Web-sites with an emphasis on sound design principles, impactful graphics, clear navigation, effective SEO, fast downloads, and short deployment schedules. Conceptualized, sketched, "mood-boarded," mocked-up, and coded XHTML templates for hand-off to ASP Developers. Created UI assets that included full-screen comps, production imagery, promotional imagery, promotional animation and promotional video.

  • Designed custom CMS for Humana in cooperation with a dedicated B.A.
  • Designed, built and "Webmastered" two internal Web-sites.
  • Designed UI for Movable Type blog.
  • Produced online videos.
  • Produced all graphics used in this employer's Products.

Web Producer / CLTV News / 1997 - 2000

Designed, coded, and "Webmastered" news Web-site for Tribune-owned ChicagoLand Television News, better known as CLTV News. Provided thought leadership on the potential of the Web for complementing TV news. In concert with executive and news producers, assisted in determining daily news priorities, especially for the Web-site. Updated the site hourly with fresh content.

  • Designed and coded the Web-site in its entirety.
  • Provided online resources to complement on-air programming.
  • Encoded video clips from tape for use on the site.
  • Managed online polls -- results were used in broadcast.
  • Wrote stories for the site describing up-to-the-minute Chicago-area news.
  • Fact-checked stories with staff reporters and Tribune bureau writers.
  • Coordinated priorities with parent company's Web vertical, Tribune Interactive.
  • Trained news producers to update the site when I was out of the office.

examples from fulltime engagements ...

product design
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